Warranty
Super General Air Conditioner WarrantyOfficial Distributor: Compute Continuum LtdEffective Date: Date of PurchaseWarranty Period: 2 years Warranty CoverageCompute Continuum Ltd, as the official distributor of Super General Air Conditioners, provides a warranty that covers defects in materials and workmanship under normal residential use for the duration of the warranty period from the date of purchase. Warranty TermsScope of Warranty:This warranty applies only to products purchased from Compute Continuum Ltd or an authorized dealer.The warranty covers the repair or replacement of parts found to be defective due to manufacturing defects.Duration of Warranty:The warranty period is 1 year from the date of purchase.Specific components may have different warranty durations (e.g., compressors, electrical components). Refer to the product manual for detailed information.Conditions and Exclusions:This warranty is valid only for the original purchaser and is non-transferable.The warranty does not cover:Damage caused by misuse, abuse, or accidents.Normal wear and tear.Unauthorized modifications or repairs.Damage due to improper installation or maintenance.Cosmetic damages such as scratches, dents, or discoloration.Claim Process:To make a warranty claim, contact Compute Continuum Ltd customer service at +254 738 953 553 or info@compute-continuum.com.Provide proof of purchase (e.g., receipt, invoice) and a description of the defect.If necessary, Compute Continuum Ltd may require the product to be returned for inspection.Repair and Replacement:If a defect is confirmed, Compute Continuum Ltd will, at its discretion, repair the defective part or replace the product with an equivalent model.Repaired or replaced parts/products are covered for the remainder of the original warranty period.Limitation of Liability:Compute Continuum Ltd's liability is limited to the repair or replacement of the defective product.Compute Continuum Ltd is not responsible for any incidental or consequential damages. Warranty RegistrationTo ensure prompt service, please register your product within 60 days of purchase by contacting us at +254 738 953 553 or info@compute-continuum.com, or by mailing the completed warranty registration card provided with the product. Contact InformationFor warranty service and support, contact us at:Compute Continuum LtdOpposite Logistech, off Road C, Industrial AreaNairobi, Kenya+254 738 953 553info@compute-continuum.comwww.compute-continuum.comThank you for choosing Super General air conditioners. We are committed to providing quality products and excellent customer service.