explain
1. Return and exchange policy: If there are quality issues with the goods, they can be returned or exchanged within 60 days. We accept a return or exchange every time. You can accumulate the problematic goods and send them back to our company every 45 days. Customers should pay for the postage first, and we will reimburse the cost of 1 kilogram of your package after receiving the goods. The cost will be calculated according to the standards published on our website (shipping and return fees are the same). You can also choose to return the problematic goods immediately, but the return shipping cost will be borne by yourself. If you have any questions, please contact customer service.
2. Customers specify colors or styles for shipping: Products with multiple colors or styles are default to random mixed shipping. The company will do its best to meet the product colors and styles specified by customers in the remarks. We do not accept returns due to warehouse color and style not meeting customer requirements.
3. We are a company, and if you purchase for personal use (for example, most of your products are purchased in pairs), please avoid us. We cannot guarantee timely delivery to individual users.
Freight Description
We ship and ship.
Shipping: Small item, can be directly ordered, the system will automatically calculate the shipping cost, and the charging standard will be displayed automatically. If you have a designated company, please contact customer service in advance. Otherwise, the company will choose the default company for shipping.
Automobile transportation: If your goods are relatively heavy (over 15 kilograms, or not in the Jiangsu Zhejiang Shanghai region), we strongly recommend using automobile transportation to reduce transportation costs. For example, sending 10 kilograms of goods to Shenzhen usually costs 40-50 yuan, while shipping by car only costs 10 yuan. The time required for you to receive the goods is almost the same. After the goods are shipped and received, the shipping department will notify you by phone to pick them up at the designated shipping point. Generally, you need to pick up the goods within 3 days of arrival to avoid storage costs.