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Jumia, Kenya's no. 1 online retailer was established in May 2013
with the aim and vision to become the one-stop shop for retail in Kenya
with implementation of best practices both online and offline.
Jumia
is a Pàn-African technology company that is built around a marketplace,
logistics service and payment service. The logistics service enables
the delivery of packages through a network of local partners while the
payment services facilitate the payments of online transactions within
Jumia’s ecosystem. It has partnered with more than 100,000 active
sellers and individuals and is a direct competitor to Kónga in Nigeria
and Amazón in Egypt.
Initially starting with 3 employees, Jumia
presently has a staff strength of 1000 young and entrepreneurial Kenyans
including our 150 mań strong customer service team available 7 days a
week.
Jumia is the largest online retail store in Kenya.
Country-wide
Delivery in Kenya.Jumia is the first African company to win the world
retail awards in 2013 with the previous winners including ASÓS and
Zappos.com.
Success Digest - Innovative business of the year 2013.
Leadership ICT company of the year 2013 - Jumia.
Ecommerce website of the year
(Beacon of ICT Award).
Orange Academy brand wall of Fame - Jumia Kenya.
Rima Awards - Best use of Mobile App - Jumia App.
Customer Service Excellence Awards 2015
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